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HighFlyer Conductor
An AI agent that connects to almost any software with an API. It lives in WhatsApp or Telegram, mixes skills across multiple systems, and handles complex tasks from bookkeeping to operations, either autonomously or with your approval.
Enterprise-grade AI you can trust with your data
Conductor runs its AI on Fireworks AI, our enterprise inference provider. In plain terms, an inference provider is the specialist company that runs the AI models behind Conductor: think of it as the secure engine room where your requests are processed. Instead of sending your information through a public, consumer chatbot, we run it through a dedicated, privacy-first provider.
Your data is encrypted in transit and at rest, is never used to train AI models, and is processed under independently audited security, privacy, and AI-governance controls, so your information always stays secure and private.
These certifications and attestations are held by Fireworks AI, our third-party inference provider, and not by HighFlyer. They reflect the security, privacy, and AI-governance controls under which your data is processed during AI inference.
One Agent. Every System.
Most businesses run on a patchwork of software: Xero for accounting, Slack for chat, Gmail or Outlook for email, a CRM for sales, and a dozen other tools for inventory, payroll, and project management. None of them talk to each other.
HighFlyer Conductor changes that. It is an AI agent that can connect to any system with an API — and even many without one through custom integrations. It brings true agentic capabilities to software that was never designed to have them.
Instead of logging into five different apps to run a single workflow, you send one message to Conductor on WhatsApp or Telegram. It does the rest.
What makes Conductor different
Universal connectivity
Connects to any API-enabled software — and we build custom connectors for the rest.
Skill mixing
Combines capabilities from multiple tools in a single workflow.
Lives in your messenger
No new app to download. Talk to Conductor on WhatsApp or Telegram.
Approval-first or fully autonomous
You choose: ask permission before acting, or let it run within guardrails you set.
How It Works
Conductor is not a chatbot that answers questions. It is an agent that takes action across your software stack.
You Message It
Send a natural language request on WhatsApp or Telegram. No commands to memorise. Just tell it what you need, like you would tell a colleague.
It Plans the Work
Conductor breaks your request into steps, identifies which systems to use, and either executes or presents a plan for your approval — your choice.
It Acts & Reports Back
Conductor performs the tasks across your connected systems and sends you a summary of what it did, what it found, and what needs your attention.
What Conductor Can Do
From simple daily routines to complex cross-system workflows, here is what Conductor looks like in practice.
Email → Xero → Action Pipeline
Every morning at 8 AM, Conductor checks your email for supplier invoices. When it finds one, it reads the attachment, creates a draft bill in Xero with the correct supplier and account code, and checks whether the amount matches your purchase order.
If everything matches, it can either approve the bill directly (if you allow it) or send you a quick message: "Found a $4,200 invoice from Acme Supplies. PO matches. Approve?" You reply "Yes" and it is done.
If something does not match — wrong amount, missing PO, unfamiliar supplier — it flags it for you with a summary and a direct link to review.
Daily Standups & Task Routing
Conductor runs a daily 9 AM routine: it pulls yesterday's completed tasks from your project management tool, checks your calendar for today's meetings, reads any flagged emails, and sends you a one-paragraph briefing.
It can also route requests. A team member messages Conductor: "I need approval for a $600 software subscription." Conductor creates the approval task in your workflow tool, tags the right manager, and notifies you when it is approved or denied.
No more logging into three apps to understand your morning.
Weekly Financial Snapshot
Every Friday afternoon, Conductor pulls your cash position from Xero, outstanding invoices from your accounting system, and upcoming payroll from your HR platform.
It builds a plain-English summary: "You have $42,000 in the bank. Three invoices totalling $18,500 are overdue. Payroll next Wednesday is $31,000. Cash looks tight; shall I draft follow-up emails to the overdue clients?"
You reply "Yes" and it sends personalised follow-ups from your email account. Or you ask it to model a scenario: "What if those invoices pay on Monday?" and it replies in seconds.
Customer Query Triage
A customer emails support. Conductor reads the email, checks your CRM for their history, looks up their last order in your e-commerce system, and drafts a response.
If it is a simple question — "Where is my order?" — it replies directly with tracking information. If it is a complaint or a refund request, it escalates to the right person with a full context summary.
It can also log the ticket, update the customer's record, and schedule a follow-up check if the issue is not resolved within 48 hours.
You Set the Rules
Conductor can run fully autonomously within guardrails you define, or it can ask for your approval on every plan. You decide the balance.
Approval Mode
Conductor drafts a plan before it acts. You review and approve each step. Perfect for financial transactions, customer communications, and anything where you want a human in the loop.
Example: "I found three overdue invoices. Plan: send polite follow-ups to two, escalate the third to your accounts manager. Approve?"
Autonomous Mode
Conductor acts within pre-defined guardrails and only interrupts you for exceptions. Ideal for routine data entry, scheduled reports, and low-risk operational tasks.
Example: "Daily reconciliation complete. 47 transactions matched, 2 flagged for review. Link to review attached."
Who Can Use Conductor
Conductor is built for anyone who spends too much time moving information between apps.
Small & Medium Businesses
Replace repetitive admin work without hiring another headcount. Conductor handles bookkeeping prep, supplier follow-ups, and reporting so you can focus on running the business.
Executives & Business Owners
Get daily or weekly briefings without logging into five dashboards. Conductor surfaces what matters and lets you approve actions from your phone.
Finance Teams
Automate reconciliation, invoice processing, variance reporting, and cash-flow forecasting. Conductor works inside Xero, MYOB, and other finance tools you already use.
Operations & Supply Chain
Track inventory levels, monitor purchase orders, chase late deliveries, and generate supplier reports across your ERP and logistics platforms.
Customer Support Teams
Triage incoming queries, draft responses with full customer context, and escalate complex issues to the right person with a complete handover.
E-commerce Operators
Sync orders across your store, accounting, and shipping platforms. Get alerts for low stock, refund requests, and shipping delays — all in one message thread.
Ready-to-use connectors
Search the tools Conductor connects to out of the box, or filter by category. If your software has an API, we can connect it, even if it is not listed here.
| Connector | Category | |
|---|---|---|
| Outlook email, calendars, Teams, SharePoint and Office files across your organisation. | Email & Productivity | |
| Gmail, Google Calendar, Drive and Docs for teams that run on Google. | Email & Productivity | |
| New Zealand SMS gateway for reliable two-way text messaging with your customers. | SMS & Messaging | |
| SMS messaging platform for customer engagement, repeat business campaigns and automated follow-ups. | SMS & Messaging | |
| Team chat, channels and notifications to keep your people in sync. | Team Chat & Collaboration | |
| Cloud accounting for invoicing, bills, bank reconciliation and financial reporting. | Accounting & Finance | |
| Accounting, payroll and business management used across New Zealand and Australia. | Accounting & Finance | |
| All-in-one CRM, pipelines, funnels and marketing automation for sales teams. | CRM & Marketing | |
| Enterprise CRM for managing leads, opportunities and customer records. | CRM & Marketing | |
| Real estate CRM popular with New Zealand and Australian agencies for listings, leads, sales pipelines and settlement workflows. | Real Estate & Property | |
| E-commerce platform for online stores, orders and product catalogues. | E-commerce & Payments | |
| Online payments, subscriptions and invoicing for your business. | E-commerce & Payments | |
| Boards, lists and cards for simple, visual task management. | Project Management | |
| Issue tracking and agile project management for delivery teams. | Project Management | |
| Open-source ERP for accounting, inventory, HR and operations. | ERP & Operations | |
| Cloud ERP for SMEs spanning accounting, inventory, orders, manufacturing and field service. | ERP & Operations | |
| Places, directions, distance and geocoding for address and location-aware workflows. | Maps & Location | |
| No connectors match your search. Remember, if your software has an API we can still connect it. | ||
Anything with an API
These are just the connectors we ship as standard. Conductor can talk to almost any software that offers an API, and where one does not exist, our team builds a custom integration for your proprietary or legacy systems.
Built for Real Business
Conductor is built by the same team that ships enterprise software and AI agents for SMEs across New Zealand and Australia.
Secure by Design
API credentials are encrypted. Actions are logged. You control what Conductor can and cannot do.
Custom Connectors
If your system has an API, we connect it. If it does not, we build a custom integration to make it work.
Human Backup
When Conductor hits an edge case, it escalates to a human rather than guessing. Our team supports the handover.
Related Services
Conductor works even better alongside the rest of what HighFlyer offers.
AI & Automation
Custom AI agents for finance, operations, and back-office work built for ChatGPT, Claude, Copilot, and Gemini.
Enterprise Solutions
ERPNext implementation, system integration, and the data backbone your agents will plug into.
Software Development
Bespoke software and APIs for when your workflow needs more than off-the-shelf tools can provide.
Get Your Own Conductor
Tell us which systems you use and what you wish they could do together. We will show you how Conductor can connect them and automate the work that slows you down.