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Put AI to work across the systems your organisation already uses. HighFlyer Conductor handles multi-step jobs through end-to-end encrypted chat, with approvals and access you control. Our Auckland-headquartered team helps you choose and implement the first workflow.
Start with customer follow-ups, gathering information, reporting or routine administration. For example, ask Conductor to find overdue invoices and prepare follow-up emails for your approval. The workflow is scoped around your people, systems and permissions.
Free initial consultation. Workflows, integrations and ongoing costs scoped for your organisation.
Work directly with our engineering team
Your AI implementation is designed and built by software engineers who work directly with you. We connect your systems, check data access and permissions, test realistic scenarios and plan how the solution will be supported after launch.
That engineering work helps make AI useful in everyday operations, with clear boundaries and people responsible for the result.
Conductor is hosted on Amazon Web Services (AWS). AI requests are routed through OpenRouter to the downstream model provider selected for the configured model or route. The downstream provider can vary, so our policy explains both routing and provider handling instead of attributing every request to one inference company.
Chat content is end-to-end encrypted between your authorised device and your isolated Conductor runtime. HighFlyer does not hold the chat keys or operate a shared inbox of customer conversations.
Review our security architecture in the Conductor Trust Centre, including the Privacy Policy , Google Workspace Data & Controls guide, and Terms and Conditions.
Many businesses use Xero for accounting, Gmail or Outlook for email, a CRM for sales, and other tools for inventory, payroll and project management. Even where integrations exist, a workflow can still need someone to move information and coordinate the next step.
HighFlyer Conductor changes that. It is an AI agent that connects business software through supported APIs, MCP servers and custom integrations. The systems it can use depend on the available interfaces, access permissions and agreed scope.
Instead of logging into five different apps to run a single workflow, you send one message to Conductor through your secure chat client. It does the rest.
Universal connectivity
Connects through supported APIs and MCP servers, with custom connectors assessed for other systems.
Skill mixing
Combines capabilities from multiple tools in a single workflow.
Lives in your messenger
Use the E2EE chat client configured for your organisation.
Approval-first or fully autonomous
You choose: ask permission before acting, or let it run within guardrails you set.
Conductor is not a chatbot that answers questions. It is an agent that takes action across your software stack.
Send a natural language request through end-to-end encrypted chat. No commands to memorise. Just tell it what you need, like you would tell a colleague.
Conductor breaks your request into steps, identifies which systems to use, and either executes or presents a plan for your approval — your choice.
Conductor performs the tasks across your connected systems and sends you a summary of what it did, what it found, and what needs your attention.
Conductor
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Conductor does not just answer the question. It opens the right systems, gathers the data, prepares the work, and leaves the final approval with you.
Connecting to Xero
Reading invoices, due dates, balances, and contact details.
Finding this week's receivables
7 customers found, $18,420 outstanding, sorted by due date and value.
Creating Outlook drafts
Personalised follow-up emails are written and placed in Drafts for approval.
Result
7 draft emails ready in Outlook
These illustrative workflows show how Conductor can coordinate connected systems. The figures are examples, not customer results. Available actions depend on your integrations, permissions and approval rules.
Every morning at 8 AM, Conductor checks your email for supplier invoices. When it finds one, it reads the attachment, creates a draft bill in Xero with the correct supplier and account code, and checks whether the amount matches your purchase order.
If everything matches, it can either approve the bill directly (if you allow it) or send you a quick message: "Found a $4,200 invoice from Acme Supplies. PO matches. Approve?" You reply "Yes" and it is done.
If something does not match — wrong amount, missing PO, unfamiliar supplier — it flags it for you with a summary and a direct link to review.
Conductor runs a daily 9 AM routine: it pulls yesterday's completed tasks from your project management tool, checks your calendar for today's meetings, reads any flagged emails, and sends you a one-paragraph briefing.
It can also route requests. A team member messages Conductor: "I need approval for a $600 software subscription." Conductor creates the approval task in your workflow tool, tags the right manager, and notifies you when it is approved or denied.
No more logging into three apps to understand your morning.
Every Friday afternoon, Conductor pulls your cash position from Xero, outstanding invoices from your accounting system, and upcoming payroll from your HR platform.
It builds a plain-English summary: "You have $42,000 in the bank. Three invoices totalling $18,500 are overdue. Payroll next Wednesday is $31,000. Cash looks tight; shall I draft follow-up emails to the overdue clients?"
You reply "Yes" and it sends personalised follow-ups from your email account. Or you ask it to model a scenario: "What if those invoices pay on Monday?" and it replies in seconds.
A customer emails support. Conductor reads the email, checks your CRM for their history, looks up their last order in your e-commerce system, and drafts a response.
If it is a simple question — "Where is my order?" — it replies directly with tracking information. If it is a complaint or a refund request, it escalates to the right person with a full context summary.
It can also log the ticket, update the customer's record, and schedule a follow-up check if the issue is not resolved within 48 hours.
Conductor can run fully autonomously within guardrails you define, or it can ask for your approval on every plan. You decide the balance.
Conductor drafts a plan before it acts. You review and approve each step. Perfect for financial transactions, customer communications, and anything where you want a human in the loop.
Example: "I found three overdue invoices. Plan: send polite follow-ups to two, escalate the third to your accounts manager. Approve?"
Conductor acts within pre-defined guardrails and only interrupts you for exceptions. Ideal for routine data entry, scheduled reports, and low-risk operational tasks.
Example: "Daily reconciliation complete. 47 transactions matched, 2 flagged for review. Link to review attached."
Conductor is built for anyone who spends too much time moving information between apps.
Replace repetitive admin work without hiring another headcount. Conductor handles bookkeeping prep, supplier follow-ups, and reporting so you can focus on running the business.
Get daily or weekly briefings without logging into five dashboards. Conductor surfaces what matters and lets you approve actions from your phone.
Automate reconciliation, invoice processing, variance reporting, and cash-flow forecasting. Conductor works inside Xero, MYOB, and other finance tools you already use.
Track inventory levels, monitor purchase orders, chase late deliveries, and generate supplier reports across your ERP and logistics platforms.
Triage incoming queries, draft responses with full customer context, and escalate complex issues to the right person with a complete handover.
Sync orders across your store, accounting, and shipping platforms. Get alerts for low stock, refund requests, and shipping delays — all in one message thread.
Search the tools Conductor connects to out of the box, or filter by category. For software not listed here, we assess its API or MCP server and the access required for your workflow.
| Connector | Category | |
|---|---|---|
 Microsoft 365 Outlook email, calendars, Teams, SharePoint and Office files across your organisation. | Email & Productivity | |
 Google Workspace Gmail and Google Calendar workflows for teams that run on Google Workspace. | Email & Productivity | |
 Modica New Zealand SMS gateway for reliable two-way text messaging with your customers. | SMS & Messaging | |
 Repeat Raven SMS messaging platform for customer engagement, repeat business campaigns and automated follow-ups. | SMS & Messaging | |
 Slack Team chat, channels and notifications to keep your people in sync. | Team Chat & Collaboration | |
 Xero Cloud accounting for invoicing, bills, bank reconciliation and financial reporting. | Accounting & Finance | |
 MYOB Accounting, payroll and business management used across New Zealand and Australia. | Accounting & Finance | |
 Go High Level All-in-one CRM, pipelines, funnels and marketing automation for sales teams. | CRM & Marketing | |
 Salesforce Enterprise CRM for managing leads, opportunities and customer records. | CRM & Marketing | |
 MRI Vault Real estate CRM popular with New Zealand and Australian agencies for listings, leads, sales pipelines and settlement workflows. | Real Estate & Property | |
 Shopify E-commerce platform for online stores, orders and product catalogues. | E-commerce & Payments | |
 Stripe Online payments, subscriptions and invoicing for your business. | E-commerce & Payments | |
 Trello Boards, lists and cards for simple, visual task management. | Project Management | |
 Jira Issue tracking and agile project management for delivery teams. | Project Management | |
 ERPNext Open-source ERP for accounting, inventory, HR and operations. | ERP & Operations | |
 Nexwave Cloud ERP for SMEs spanning accounting, inventory, orders, manufacturing and field service. | ERP & Operations | |
 Google Maps Places, directions, distance and geocoding for address and location-aware workflows. | Maps & Location | |
| No connectors match your search. Remember, if your software has an API or an MCP server, we can still connect it. | ||
These are the connectors we ship as standard. For other software, our team assesses the available API, MCP server or custom integration options before agreeing what can be connected.
Conductor is built by the same team that ships enterprise software and AI agents for SMEs across New Zealand and Australia.
API and MCP credentials are encrypted. Actions are logged. You control what Conductor can and cannot do.
We assess API and MCP access for your systems, and can scope custom integration work for proprietary or legacy software.
When Conductor hits an edge case, it escalates to a human rather than guessing. Our team supports the handover.
For New Zealand businesses evaluating AI agents, the useful starting point is a specific job: prepare overdue invoice follow-ups in Xero and Outlook, summarise your sales pipeline, or turn supplier emails into draft bills. A demo lets you see how Conductor could handle that job across the software you already use.
Bring the systems involved, a sample task and the result your team needs. We identify the connectors, data access and exceptions that the workflow depends on.
Decide what the agent may read, what it may draft and which actions need a person to approve them. Review the Conductor security and data controls before connecting live systems.
Test routine cases and exceptions against the outcome you expect. Start with a narrow scope and expand the agent's responsibilities once your team is comfortable with its work.
See our engineering experience in the NexWave AI assistant case study, a separate HighFlyer project that connects plain-English questions to live ERP data. If you need an agent inside an existing AI platform, explore our custom AI agent development service. For a new application, dashboard or API, see custom software development.
A chatbot typically answers a question. Conductor can also plan and carry out a multi-step task across connected software, such as checking overdue invoices and preparing follow-up emails. What it can do depends on the connectors, permissions and approval rules you configure.
Xero is one of the available connectors listed above. Conductor also connects to other systems through APIs and MCP servers. For proprietary software or a legacy system, we assess the integration needed before agreeing the scope.
Yes. Conductor supports approval mode as well as autonomous actions within defined guardrails. You can keep review steps around customer communications and sensitive work while allowing routine tasks to run within the access you grant.
The initial consultation is free. Implementation is quoted around your workflows, connectors, permissions, testing and team rollout. Ongoing hosting, model usage and support are agreed separately. Book a Conductor demo to review fit and scope before committing.
Conductor works even better alongside the rest of what HighFlyer offers.
Custom AI agents for finance, operations, and back-office work built for ChatGPT, Claude, Copilot, and Gemini.
ERPNext implementation, system integration, and the data backbone your agents will plug into.
Bespoke software and APIs for when your workflow needs more than off-the-shelf tools can provide.
Start with the work your team repeats: organising enquiries, preparing follow-ups or gathering information across systems. Explore our AI workflows for real estate agencies, car dealerships and SMEs. We help you decide whether Conductor or a custom implementation fits your systems and approval needs.
Practical AI implementation · New Zealand SMEs
AI works best when it solves a repeat problem your team recognises. We help SMEs connect their existing systems, choose a useful workflow and plan how their people will use it.
Bring the workflow that limits growth: sales follow-ups, document handling, job coordination or reporting. We assess the volume, handling time, exceptions and integration effort so you can decide whether the investment makes commercial sense.
Agree the baseline and success measures with your operations or leadership team. Compare staff time, response times, rework and missed follow-ups against implementation and ongoing costs. Savings are assessed against your data.
The proposal defines workflows, integrations, data access, human approvals, acceptance tests and rollout responsibilities. Hosting, model usage, third-party licences and ongoing support are set out separately from the implementation investment.
Plan for realistic testing, staff training, operational handover and support after launch. Start with an agreed workflow and expand when the evidence and your team's capacity support it.
Start with a free consultation. Share the task you want to improve and the tools your team uses; we’ll talk through the options. There is no obligation to proceed, and any implementation work is scoped and quoted before it starts.
Request a free AI consultationNeed a managed website? SiteFlow is NZ$149/month, with its own website scope and fair usage policy.
AI implementation · New Zealand
Talk directly with our engineers about AI for your SME. Tell us where enquiries, follow-ups, admin or reporting slow your team down, and we’ll discuss a practical starting point.
The initial consultation is free, with no obligation to proceed. You do not need a technical brief. Any implementation work and ongoing costs are scoped and quoted separately before you commit.
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